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    Annexure A
    Escalation Matrix :
    Details of Contact Person Address Contact No. Email Id
    Head Of Customer Care For DP - Paresh Doshi / Jayshree Thakkar


    For Broking - Jayshree Thakkar    		 ITI House,
    36, Dr. R. K. Shirodkar Road,
    Parel, Mumbai - 400 012     		022-69113462


    022-69113461    		 Paresh@antiquelimited.com


    jayshree@antiquelimited.com
    Compliance Officer Jayshree Thakkar ITI House,
    36, Dr. R. K. Shirodkar Road,
    Parel, Mumbai - 400 012     		022-69113461 compliance@antiquelimited.com
    Director Mr. Jignesh Sangani


    Mr. Jatiin Dedhia    		 ITI House,
    36, Dr. R. K. Shirodkar Road,
    Parel, Mumbai - 400 012     		022-69113314


    022-69113344    		 jignesh@antiquelimited.com


    Jatin@antiquelimited.com
    (Working Hours of each escalation level Monday to Friday 9.00 am to 6.00 pm.).

    In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with

    SEBI : https://scores.gov.in/scores/Welcome.html

    NSE : https://investorhelpline.nseindia.com/NICEPLUS/

    BSE : https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx

    CDSL : https://www.cdslindia.com/Footer/grievances.aspx

    If you're still not satisfied with the outcome, you can initiate the dispute resolution process through the ODR Portal https://smartodr.in

    Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

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    Call Us +91-22–6911 3300
    Work with us compliance@antiquelimited.com
    Our Location Antique Stock Broking Ltd. ITI House 36, Dr. R. K. Shirodkar Road, Parel Mumbai – 400012
    • 1. Attention Investors Prevent unauthorised transactions in our account - Update your mobile numbers/email IDs with your stock brokers. Receive information of your transactions directly from Exchange on your mobile/email at the end of the day....... Issued in the interest of Investors
    • 2. KYC is one time excercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.
    • 3. Attention Demat Account Holders: As per CDSL Circular N.: CDSL/OPS/DP/POICY/2022/180Dt.: March 31, 2022 All existing demat account holders to comply with the requirement of update of mandatory 6 KYC attributes viz. Name, address, PAN, Valid mobile number, Valid email ID and Income Range latest by June 30, 2022, failing which the demat accounts will be liable for being frozen for debits.
    • 4. Registration granted by SEBI and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors
    Email id for Redressal of Investor Grievance - compliance@antiquelimited.com | CIN No - U67120MM1994PLCO73444
    Stock Broker Name Member Of Registration Number Registered Address Branch Name Contact No. Email Id
    Antique Stock Broking Limited NSE (Cash + Equity Derivative) BSE (Cash) NSE Membership No: 12987
    BSE Membership No: 119
    SEBI No:INZ000001131
    SEBI RA NO: INH000001089
    CDSL DP Reg. No. IN-DP-0721-2022     		ITI House,
    36 Dr. R. K. Shirodkar Marg,
    Parel, Mumbai - 400012
    		 N.A. 022-69113300 compliance@antiquelimited.com

    SEBI Complaints Redress System | (NSC) Review of Risk Management Framework for Equity Derivatives Segment

    Investors / clients are advised not to blindly follow tips / rumours circulated via various mediums such as social networks, SMS, WhatsApp, Blogs etc, and invest after conducting appropriate analysis of respective companies.
    Investors / clients are also advised to avoid practices like:
    • a. Sharing of trading credentials – login id & passwords including OTP’s.
    • b. Trading in leveraged products like options without proper understanding, which could lead to losses
    • c. Writing/ selling options or trading in option strategies based on tips, without basic knowledge & understanding of the product and its risks
    • d. Dealing in unsolicited tips through Whatsapp, Telegram, YouTube, Facebook, SMS, calls, etc.
    • e. Trading in “Options” based on recommendations from unauthorised / unregistered investment advisors and influencers.
    Filling Complaint on SCORES - Easy & quick
    • a. Register on SCORES portal
    • b. Mandatory details of filing complaints on SCORES
      • 1. Name. PAN, Address, Mobile Number, E-MaliD
    • c. Benifits
      • 1.Effective Communication
      • 2. Speedy redressal of the grievences

    RISK DISCLOSURES ON DERIVATIVES

    • 1. 9 out of 10 individual traders in equity Futures and Options Segment, incurred net losses.
    • 2. On an average, loss makers registered net trading loss close to ₹ 50,000.
    • 3. Over and above the net trading losses incurred, loss makers expended an additional 28% of net trading losses as transaction costs.
    • 4. Those making net trading profits, incurred between 15% to 50% of such profits as transaction cost

    Source: SEBI Reports And Statistics

    Attention Investors

    • 1. Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020.
    • 2. Update your mobile number & email Id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.
    • 3. Pay 20% upfront margin of the transaction value to trade in cash market segment.
    • 4. Investors may please refer to the Exchange's Frequently Asked Questions (FAQ's) vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 and other guidelines issued from time to time in this regard.
    • 5. Check your Securities /MF/ Bonds in the consolidated account statement issued by NSDL/CDSL every month.
    "ASBA" No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in ph application form to authorise your bank to make payments in case of allotment. No worries for refund as the money remains in investor's account.

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